Tailor Flow Master Terms & Conditions
These Terms & Conditions ("Agreement") constitute a legally binding contract between you (the "Vendor", "User", or "Customer") and Tailor Flow / Winkplan Technologies ("Tailor Flow", "we", "us"). By accessing, creating an account, or purchasing any subscription license on Tailor Flow, you acknowledge that you have read, understood, and agreed to be bound by these terms.
1. Account Registration & Security
- You must provide accurate, current, and complete business information during registration.
- You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your vendor account.
- You must notify Tailor Flow immediately of any unauthorized account access or security breach.
2. Software License & Service Availability
- Tailor Flow grants you a non-exclusive, non-transferable, revocable subscription license to access and use the cloud ERP platform according to your subscribed plan tier.
- We target an annual cloud uptime service level agreement (SLA) of 99.9%, excluding scheduled maintenance windows which will be announced in advance.
3. Acceptable Use Policy
Vendors agree NOT to:
- Use the platform for any unlawful, deceptive, or fraudulent business practices.
- Attempt to decompile, reverse engineer, disassemble, or extract the proprietary source code of the Tailor Flow application.
- Resell, sublicense, distribute, or lease access to the platform to unauthorized third parties.
- Introduce malicious software, scrapers, automated crawlers, or conduct denial-of-service attempts against our infrastructure.
4. Subscription Fees, Billing & Taxes
- Subscription charges are billed in advance for the recurring term chosen (30-Day or Annual).
- Subscriptions renew automatically unless cancelled prior to the renewal date.
- All applicable taxes, duties, and government levies are assessed in compliance with applicable provincial and federal regulations.
5. Intellectual Property Rights
- Tailor Flow Property: All trademarks, logos, visual designs, software algorithms, stylesheets, database schemas, and documentation are the exclusive intellectual property of Winkplan Technologies.
- Vendor Property: All client names, sizing measurements, audio memos, custom sketches, order records, and branding uploaded by the vendor remain the exclusive intellectual property of the vendor.
6. Limitation of Liability
To the maximum extent permitted under applicable law, Tailor Flow and Winkplan Technologies shall not be liable for any indirect, incidental, punitive, or consequential damages (including loss of business profits, data corruption, or operational interruption) arising from the use or inability to use the platform. Our total aggregate liability under any circumstances shall not exceed the subscription fees actually paid by the vendor in the three (3) months preceding the claim.
7. Governing Law & Legal Jurisdiction
This Agreement shall be governed by, interpreted, and construed in accordance with the substantive laws of the Islamic Republic of Pakistan. Any legal dispute, claim, or proceeding arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts located in Karachi, Pakistan.